Chapman Products Co., Inc.

 

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Our Company...
Combining the expertise, vision and skills of its professionals, Chapman Products Company Inc. develops and delivers top quality hair care and beauty products. With over 20-years of experience in the hair care industry, Owners Bill and Kim Chapman are confident in their products and future. Both take a hands-on approach to the business
and are involved in the company's day-to-day operations of its manufacturing facility and corporate offices, located in Fountain Inn, SC.


Our Guarantee...
CHAPMAN PRODUCTS COMPANY INC.
prides itself on quality ingredients and superior customer service. Each new product is tested in the facility thoroughly before being produced for the consumer or professional.
All of Chapman Products are backed by its 100% hair satisfaction guarantee.

Our Vision
CHAPMAN PRODUCTS COMPANY INC.
is poised on the cutting edge of hair care technology.
Its mission is to provide hair care and beauty products for today's generations. Through its extensive educational programs, hair care professionals are constantly updated
on new styles, products, and overall industry standards.
With 20- plus years in the industry, Chapman Products is confident in its ability to deliver quality products, superior educational programs and guaranteed customer satisfaction and service.

Chapman Products Corporate Profile

CHAPMAN PRODUCTS CO., INC. more than just manufactures hair care products for the professional; we care about the professional! We care that they use products with quality ingredients, products that give 100% hair satisfaction, and products that when retailed increase professional profits and provide great client-home use satisfaction. Our company distinction began over 20 years ago with William P. Chapman Jr. with his vision of a company, in the professional hair care industry, was to manufacture superior products, to the professional stylist, who in turn would religiously use these exceptional products. With this unspoken agreement Chapman Products Co., Inc. and the professional would develop and maintain a working relationship for life!

CHAPMAN PRODUCT CO., INC. MISSION is to be the #1 product to use by the professional worldwide by simply developing and maintaining a working relationship for life with the professional stylist.


Chapman Products Co., Inc. is the Company for Salon Professionals ....We believe that the professional stylist, is concerned with using products with quality ingredients, products that give 100% hair satisfaction, and salon retail products that increase professional profits and produce great client-home use satisfaction.


Click here for the
Chapman Products Co., Inc. Human Resources Department
and to learn more about Career opportunities at Chapman Products



Contact Information / E-Mail Directory

Chapman Products Co., Inc.
Corporate Headquarters CHAPMAN PLAZA
22 Howard Creek Drive
Fountain Inn, SC 29644

P.O. Box 6533
Greenville, SC 29607
Toll Free: 1.800.736.5072
Direct: 1.864.862.6282
Fax: 1.864.862.6285

Office Hours:
Monday thru Friday
9:AM to 5:PM [EST]

Warehouse CHAPMAN PLAZA
22 Howard Creek Drive
Fountain Inn, SC 29644
Toll Free: 1.800.736.5072
Direct: 1.864.862.6282
Fax: 1.864.862.6285

Receiving Hours:
Monday thru Friday
9:AM to 12:PM [EST]
1:PM to 4:30PM [EST]

General Information
info@chapmanproducts.com

President and Chief Executive Officer
Bill Chapman Jr.
bchapman@chapmanproducts.com

Executive Vice President
Kim Chapman
kchapman@chapmanproducts.com

Vice President of Marketing
mktg@chapmanproducts.com

Vice President of Sales
sales@chapmanproducts.com

Education Director
education@chapmanproducts.com
For questions concerning
Classes
& / or
Product How-to Information
Telephone: 1-864-862-6282
e-mail: education@chapmanproducts.com

Customer Service
customerservice@chapmanproducts.com

 


 

User Agreement

By using the chapmanproducts.com Web site ("chapmanproducts.com"), you hereby agree to be bound by all the terms and conditions contained in this User Agreement ("Agreement"). Chapman Products reserves the right at its discretion to change the terms of this Agreement and will notify users of any such changes by online postings. Your continued use of chapmanproducts.com after the posting of any notice of change in terms shall constitute your acceptance to be bound by any such changes. 

1. LIMITATIONS ON USE 
Copyright and Restrictions. All information displayed, transmitted or carried on chapmanproducts.com (including, but not limited to, directories, guides, news articles, opinions, reviews, text, photographs, images, illustrations, audio clips, video clips, trademarks, service marks and the like, collectively the "Content") is protected by copyright and other intellectual property laws. The Content is owned by Chapman Products, its affiliates or third party licensors. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, repost, perform, display, or in any way commercially exploit any of the Content or infringe upon trademarks or service marks contained in such Content. You agree to abide by all copyright notices and restrictions attached to any Content accessed through chapmanproducts.com, not to alter the Content in any way, and not to alter or remove any trademark, copyright or any other notice from copies of the Content.

Permitted Use. You may make a single copy of the Content displayed on chapmanproducts.com for personal, noncommercial use only, provided that you do not remove any trademark, copyright and any other notice contained in such Content. You shall not archive or retain any Content in any form without the written permission from Chapman Products You may not distribute (including via e-mail or the Internet), or otherwise make available, copies to others, whether or not for payment or other consideration, without the written permission from Chapman Products (Click here to E-mail to obtain permission.

Changes in chapmanproducts.com. Chapman Products may modify, suspend, discontinue or restrict the use of any portion of chapmanproducts.com, including the availability of any Content feature, at any time and without notice or liability.

2. GENERAL DISCLAIMER AND LIMITATION OF LIABILITY CHAPMANPRODUCTS.COM CONTAINS FACTS, VIEWS, OPINIONS, STATEMENTS AND RECOMMENDATIONS OF THIRD PARTY INDIVIDUALS AND ORGANIZATIONS. CHAPMAN PRODUCTS DOES NOT REPRESENT OR ENDORSE THE ACCURACY, CURRENTNESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED, UPLOADED OR DISTRIBUTED THROUGH CHAPMANPRODUCTS.COM. YOU ACKNOWLEDGE THAT ANY RELIANCE UPON ANY SUCH OPINION, ADVICE, STATEMENT OR INFORMATION SHALL BE AT YOUR SOLE RISK.

CHAPMAN PRODUCTS MAKES NO WARRANTY REGARDING CHAPMANPRODUCTS.COM OR ANY CONTENT, SERVICES OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH CHAPMANPRODUCTS.COM. CHAPMAN PRODUCTS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION: (A) ANY WARRANTIES AS TO THE AVAILABILITY, ACCURACY, COMPLETENESS OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES WHICH ARE PART OF CHAPMANPRODUCTS.COM; AND (B) WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, OR MERCHANTABILITY OR AGAINST INFRINGEMENT. IN NO EVENT WILL CHAPMAN PRODUCTS, ITS AFFILIATES, LICENSORS, EMPLOYEES, AGENTS OR CONTRACTORS BE LIABLE TO YOU FOR ANY DAMAGES OR LOSSES, INCLUDING WITHOUT LIMITATION INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES RESULTING FROM OR CAUSED BY CHAPMANPRODUCTS.COM, ITS PUBLIC POSTING FORUMS, ITS CONTENT OR ANY ERRORS, DELAYS OR OMISSIONS IN ITS CONTENT, EVEN IF ADVISED OF THE POSSIBLITY OF SUCH DAMAGES.

ANY LIABILITY OF CHAPMAN PRODUCTS, ITS AFFILIATES, LICENSORS, EMPLOYEES, AGENTS OR CONTRACTORS, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR DAMAGES CAUSED OR ALLEGEDLY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATIONS LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION, SHALL BE STRICTLY LIMITED TO THE AMOUNT PAID TO CHAPMAN PRODUCTS BY OR ON BEHALF OF YOU IN CONNECTION WITH CHAPMANPRODUCTS.COM IN THE 12 MONTHS PRIOR TO THE CLAIMED INJURY OR DAMAGE.

3. CHAPMANPRODUCTS.COM FORUMS 

If you use the chapmanproducts.com public posting forums, you agree to be bound by the terms and conditions posted on the main pages of the forums. (Click on this link to read the terms and conditions for forums.

4. MISCELLANEOUS This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflicts of law provisions. Any cause of action with respect to this Agreement and your rights and obligations must be filed in the County of Suffolk, State of New York within one year after the cause of action, otherwise the cause shall be barred.

5. ADVERTISING 

All real estate advertised herein is subject to the Federal Fair Housing Act, which makes it illegal to advertise any preference, limitations, or discrimination based on race, color, religion, sex, handicap, familial status, or national origin, or intention to make any such preference, limitation or discrimination. We will not knowingly accept any advertising for real estate which is in violation of the law. All persons are hereby informed that all dwellings advertised are available on an equal opportunity basis. Federal and State law make it unlawful for employers and employment agencies to advertise prospective employment where the job is limited as to age, race, creed, religion, color, national origin, sex, disability, genetic disposition, or career status, or marital status, unless based upon a bona fide occupational qualification. Chapman Products does not knowingly accept advertising in violation of these laws. When you suspect employment discrimination, call the SC Commission on Human Rights Hotline at 864-467-7095, or the (Your) County Commission on Human Rights at 864-467-7095.

_____________________________________________________________________________

Associated Press Copyright Notice 

Associated Press news material shall not be published, broadcast, rewritten for broadcast or publication or redistributed directly or indirectly in any medium. AP news material may not be stored in whole or in part in a computer except for personal and non-commercial use. The AP will not be held liable for any delays, inaccuracies, errors or omissions in any AP news material or in the transmission or delivery of all or any part thereof or for any damages whatsoever.

Copyright © Chapman Products
Produced by Chapman Products Electronic Publishing.



Online Forums Terms and Conditions


Please read the agreement below. We provide online forums for the convenience of chapmanproducts.com visitors. In a restaurant, the proprietor does not keep an ear on the conversations of the guests, but may intervene when one customer's behavior offends another. Similarly, the chapmanproducts.com staff will not monitor forums, but will respond to e-mailed complaints (customerservice@chapmanproducts.com) if it becomes aware that postings fail to meet our guidelines. The staff cannot ensure that your e-mail will be read immediately or that inappropriate content will be deleted. As you write and post messages, please keep in mind that other forum participants appreciate your courtesy and civility.
- The chapmanproducts.com management 

CHAPMANPRODUCTS.COM FORUMS AGREEMENT

Chapmanproducts.com forums are provided as a free service to any user who agrees to be bound by the terms and conditions of this agreement. The forums are for open discussion and free exchange of ideas. Chapmanproducts.com is not responsible for the content submitted by users, or for screening, editing or monitoring such material. Chapmanproducts.com reserves the right (but is not obligated) to take any appropriate measures to enforce the terms of this agreement, including but not limited to, deleting messages that it, in its sole discretion, deems to be in violation of this agreement, and banning a user from the forums.
By using the chapmanproducts.com forums, you accept the terms and conditions of this agreement:
1. You assume responsibility for all messages you post. 
2. You may not post another person's e-mail address or impersonate another user.
3. You agree that you will not use chapmanproducts.com forums to send, distribute or otherwise publish any content (textual, graphic, or otherwise) which (a) is libelous, abusive, rude, disruptive, obscene, profane, inaccurate, sexually explicit, threatening or (b) promotes, suggests or encourages illegal acts, (c) contains expressions of bigotry, racism or hate, (d) contains any solicitation of funds or unsolicited "junk" mail, (e) violates any copyright, trademark, or other intellectual property laws, of (f) contains any advertisement. ANY VIOLATION OF THE FOREGOING MAY RESULT IN SUSPENSION OF YOUR ABILITY TO USE THE FORUMS AND MAY BE REFERRED TO LAW ENFORCEMENT AUTHORITIES.
4. If you see content in a chapmanproducts.com forum that violates any of these guidelines, e-mail customerservice@chapmanproducts.com. CHAPMANPRODUCTS.COM CANNOT ENSURE IMMEDIATE RESPONSE TO E-MAIL MESSAGES OR REMOVAL OF CONTENT. 
5. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD YOUR COMPANY NAME, INC. AND ITS AFFILIATES HARMLESS FROM ANY CLAIMS (INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR DEFAMATION, TRADE DISPARAGEMENT, PRIVACY AND INTELLECTUAL PROPERTY INFRINGEMENT) AND DAMAGES (INCLUDING ATTORNEYS' FEES) ARISING FROM ANY SUBMISSIONS BY YOU. 
6. THE CHAPMANPRODUCTS.COM FORUMS CONTAIN INFORMATION, FACTS, VIEWS, OPINIONS, ADVICE AND STATEMENTS OF THIRD PARTIES. YOU ACKNOWLEDGE THAT ANY RELIANCE UPON ANY SUCH STATEMENT, FACT, OPINION, VIEW, ADVICE, OR INFORMATION SHALL BE AT YOUR SOLE RISK. IN NO EVENT WILL YOUR COMPANY NAME, INC., ITS AFFILIATES, AGENTS, EMPLOYEES, OR CONTRACTORS BE LIABLE TO YOU FOR ANY DAMAGES OR LOSSES, INCLUDING WITHOUT LIMITATION INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES RESULTING FROM OR CAUSED BY THE POSTINGS IN CHAPMANPRODUCTS.COM FORUMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
7. Chapmanproducts.com may modify, suspend, discontinue or restrict the use of any portion of Chapmanproducts.com forums at any time, without notice or liability.
8. Chapmanproducts.com reserves the right at its discretion to change the terms of this agreement, and will notify you of any such changes by online postings. Your continued use of the forums after the posting of any notice of change in terms shall constitute your acceptance to be bound by any such changes.
9. This agreement shall be governed by and construed in accordance with the laws of the State of [Business Incorporated in], without regard to its conflicts of law provisions. Any cause of action with respect to this agreement and your rights and obligations must be filed in the County of [Business Incorporated in], State of [Business Incorporated in] within one year after the cause of action arises, otherwise the case will be barred.


Privacy Policy

User Privacy
We collect information from our online users in order to create the most useful and helpful Web experience possible. By knowing your preferences, Chapman Products will be able to deliver information that meets your needs, such as product news, updates, and new release information.
We respect our customers' rights to privacy, especially related to information gathered on the Internet. Chapman Products has created a set of online information management guidelines to ensure that our client's best interests come first.
Click here to review Chapman Products privacy policy.

Privacy Policy
This statement discloses the privacy practices for the entire Chapman Products Web site. We respect the privacy of our clients and therefore have adopted the following set of information management guidelines. Chapman Products collects information online about our users. Our goal in collecting personal information is to provide you with the most useful and helpful Web experience possible. By knowing your preferences, we will be able to deliver information that meets your needs and allow you special access privileges. 
We collect your:
Name 
Mailing address 
Email address 
User information used for profiling 
We use this information to:
Perform analyses used to measure interests in our various products 
Send email or conventional mail to you about our products and services 
We don't
Link IP addresses to anything personally identifiable 
Provide personal information to any third party 
Share the information we track on this site with third parties 
Release personal information about any individual visitors


TERMS AND CONDITIONS OF SALE

1.        ACCEPTANCE, GOVERNING PROVISIONS, CANCELLATION

This writing constitutes an offer by CHAPMAN PRODUCTS CO., INC. (‘Seller”) to sell the products and/or service described herein in accordance with these terms and conditions. No additional or different conditions will be binding upon Seller unless specifically agreed to in writing; failure of Seller to object to provisions contained in any purchase order or other communication from a Buyer shall not be construed as a waiver of these terms and conditions, nor an acceptance of any such provisions. This contract and these terms and conditions shall constitute the entire agreement between Seller and Buyer, and shall be construed according to the internal laws of the State of South Carolina. No orders may be cancelled or modified by Buyer except upon terms and conditions acceptable to Seller, as evidenced by Seller’s consent.

2.        INDEMNITY

Distributor agrees not sell, or otherwise distribute or convey Seller’s professional products to anyone other than licensed beauticians. For any actual or alleged injury resulting from any Seller’s products sold or otherwise distributed by Distributor to anyone who is not a licensed Beautician, Distributor hereby agrees to defend, indemnify, and hold harmless Seller, its agents and its employees, against all suits at low or in equity, and from all losses, costs, damages, claims, liabilities or expenses, including but not limited to reasonable attorney’s fees, which arise out of or result from any actual or alleged injury to any person or property caused by:

1.        The sole negligence of Distributor;

2.        The sole negligence of Seller;

3.        The concurrent negligence of the Distributor and Seller Inc.; or

4.        The sole or concurrent negligence of anyone who obtained the product

5.        A defect in either the design or manufacturer of the items, commodities, goods and products listed by, described in or covered by this purchase order.

 

3.        POLICIES

A.       OPEN ACCOUNT

Standard open-account terms (Wholesale Accounts Only) are 1% 10/Net 30 days.

If any invoice remains unpaid 60 days after invoice date, the account is automatically brought to the attention of the Credit Department for review of credit terms. The account thus becomes subject to establishment of restricted terms.  

B.       PRO FORMA (CASH IN ADVANCE)

Pro Forma terms will be automatically assigned to a Candidate so newly established in business that a normal credit history couldn’t be verified.  Or to any open account CHAPMAN PRODUCTS CO., INC. Customer who abuses his credit privileges, or, to a Candidate whose reputation for paying his bill justifies it.

At least on their opening order, Pro Forma terms apply to all Customers outside the continental U.S.A. (Subsequently, payment is handled by irrevocable Letter of Credit, or Sight Draft.)

Pro Forma invoices not paid within 30 days are considered null and void.  

C.       COLLECT ON DELIVERY

All C.O.D. orders will be reassigned cash-in-advance (Pro Forma), and will be shipped upon receipt of valid payment. (Valid payment consists of (a) a currently dated check for the full amount, less discount (duly certified if bank certification is requested by CHAPMAN PRODUCTS CO., INC.’s Credit Department); or, (b) any other normally accepted paying instrument, such as money order, bank draft, etc.

Since normal credit-checking procedures take up to 6 weeks, Candidates awaiting clearance may elect to pre-pay their opening order to release shipment immediately. All Wholesale orders are shipped freight prepaid with a minimum of $2000.00 dollar order.

All local delivery* Salon orders are shipped freight prepaid with a minimum of $100.00 dollar order. All other Salon orders are not shipped prepaid and customers are responsible for all UPS shipping and handling charges.

*Local Delivery: Greenville, SC.

Invoices must be paid in the order in which they became due. Customers shall not pay a more recent invoice without first satisfying a prior balance. Payments will automatically be applied against the oldest balance first.

D.       CREDIT LIMITATIONS

CHAPMAN PRODUCTS CO., INC. reserves the rights to set reasonable credit limits when offering open account terms, or when a Customer without limitations abuses his credit privileges.

4.        ELIGIBILITY

All authorized CHAPMAN PRODUCTS CO., INC. Customers are eligible to order except when an account is past due. An invoice is considered past due if not paid with a currently dated check within 30 days of invoice date. All post-dated checks will be considered tendered as of the date shown thereon, regardless of date actually received; for until they mature, such checks are merely promissory notes.

1.        FREIGHT POLICY

All Wholesale orders are shipped freight prepaid with a minimum of $2000.00 dollar order. All local delivery* Salon orders are shipped freight prepaid with a minimum of $100.00 dollar order. All other Salon orders are not shipped prepaid and customers are responsible for all UPS shipping and handling charges.

*Local Delivery: Greenville, SC.

2.        FREIGHT CLAIMS

CHAPMAN PRODUCTS CO., INC. will help pursue freight claims only if the loss is supported by the proper document: (a) a Delivery Receipt bearing the driver’s damage notations and signature, or (b) in the case of concealed damage, a duly executed inspection report, which is a form provided on request by the carrier. Without these documents, the loss shall be borne by the Customer/

Under federal regulations it is the responsibility of the consignee (Customer) to file damage or loss claims promptly with the responsible carrier. “Promptly” is defined as nine (9) months from date of delivery, After that, all rights of claim are automatically forfeited. Since proper handling of such claims therefore depends on the Customer, CHAPMAN PRODUCTS CO., INC. will hold the Customer responsible for the full invoiced value of all lost or damaged goods not claimed within the statutory time limit. Concealed Damage, however, must be reported within 15 days after delivery.

(Please note that these rules are established in the Official Motor Freight Tariff, the “rulebook” of the Interstate Commerce Commission.)

Once properly filed, Customer should send a copy (duplicate, photocopy, or other) of the claim form to CHAPMAN PRODUCTS CO., INC.

3.        CREDITS

Any request for credit for any reason should be directed to our company headquarters. CHAPMAN PRODUCTS CO., INC., P.O. Box 6533 Greenville, SC 29607. Under no circumstances should deductions be made from invoices unless written authorization is received from our office.

4.        BACK ORDERS

Ordinarily we will not backorder an item unless we are in a position to give a definite future shipping date. Items temporarily out of stock when ordered should be reordered unless the invoice clearly indicates backorder or that the merchandise will follow as soon as possible.

5.        RETURNED GOODS

CHAPMAN PRODUCTS CO., INC. stands ready and willing to help Customers adjust inventory for more efficient turnover. All goods are sold on a guaranteed sale basis, provided a request for transfer or return is made within six months (180 days) from the date of invoice.

CHAPMAN PRODUCTS CO., INC. WILL CREDIT ALL CUSTOMERS’ ACCOUNT UPON RECEIPT OF MERCHANDISE PROVIDED THE FOLLOWING CONDITIONS ARE MET:

A.       Customer requests in writing authorization to return merchandise specifying each item and reason for return.

B.       Only upon receipt of WRITTEN AUTHORIZATION from CHAPMAN PRODUCTS CO., INC., will merchandise be accepted. Once authorization is received Customer should forward to the address on the authorization request the merchandise contained thereon well packed, freight prepaid (unless otherwise authorized).

C.       Credit will be issued on the following basis:

1.        100% of original invoiced price.

a.        Saleable, unordered merchandise sent the customer in error

b.        Unsaleable merchandise due to the fault of the manufacturer.

c.        Saleable merchandise which had not sold through at a reasonable rate and which represents overstock.

2.        80% of original invoiced price.

a.        Merchandise requiring replacement or reconditioning of the package although the product itself is good.

b.        Saleable merchandise damaged in transit due to improper packing, which is being returned for credit.

3.        Non-returnable merchandise.

a.        Packages which have been opened and from which part of the product has been removed.

b.        Merchandise which has been in a fire sale, sacrifice or close-out sale or bankruptcy sale

c.        Merchandise purchased or otherwise obtained in violation of any federal, state or local law or regulation.

d.        Merchandise which has deteriorated due to conditions occurring after shipment and beyond control of CHAPMAN PRODUCTS CO., INC. such as improper storage, heat, cold, smoke, etc.

6.        ORDERS AND CORRESPONDENCE

All orders (weather based on submitted quotations or not) are subject to acceptance and credit approval by CHAPMAN PRODUCTS CO., INC. Headquarters. Submission of prices therefore does not constitute an offer to sell. Correspondence with Company Headquarters should be addressed to: CHAPMAN PRODUCTS CO., INC. P.O. Box 6533 Greenville, SC 29607

 


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Last modified: December 13, 2007