CHAPMAN PRODUCTS COMPANY - CORPORATE HUMAN RESOURCES DEPARTMENT PAGE
http://www.chapmanfoundation.com Ad Space 02
The Human Resource Our Most Valuable Resource!
William (Bill) Chapman Jr.
is the CEO of the company.
He is a licensed cosmetologist
and color specialist.
Bill continues to work
in the industry, getting a
first-hand perspective of our
customer's needs both retail
and professional.
Kimberly M. Chapman joined the
company in 1990 as both Bill's
business partner and spouse.
As Vice President, Kim oversees
the operations of the manufacturing
facility and distributor network.
She is a licensed barber.
Chapman Products Co., Inc.
Customer Service Team
THE NAIROBI CREED

*NAIROBI'S RESPONSIBILITY TO ITS CUSTOMERS*

We are grateful to those who do business with us and will show our gratitude by giving courteous, friendly, considerate, and efficient service. We invite our customers to compliment and constructively criticize our products and service and we will strive always to give satisfaction!

*NAIROBI'S RESPONSIBILITY TO ITS EMPLOYEES AND DISTRIBUTORS*

We regard our employees as important, dignified human beings and will regard them accordingly. We will train and inspire them to serve our customers with skill and courtesy and with a sense of the importance of what they do. Our distributors are a very important part of our success, and they contribute to our future by distributing our customers with quality products, timely delivery, courtesy, and keeping us and the customer current on new trends in their area of expertise. We will treat them fairly!

*NAIROBI'S RESPONSIBILITY TO ITS PROFESSION*

We will study to improve our competence as professionals. We must have a professional appearance and image that reflects the quality of products and services that we provide our customers. We will take pride in the products we sell! We will refrain from criticizing our competitors, for by doing so we harm the image of all in our profession.

*NAIROBI'S RESPONSIBILITY TO ITS COMMUNITY AND NATION*

We will concern ourselves with education of children, community improvement and the national welfare by being active, professional sitizens. We will strive to be environmentally conscious.

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